FAQs

RETURNS

 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

 

DO YOU HAVE A PHYSICAL STORE?

 

Yes! Check out our physical store located in Somerset, KY. Our store is located at:

2007 S HWY 27 STE B Somerset, KY, 42503

 

CAN I PICK AN ITEM UP FROM THE STORE?

 

Absolutely! Just choose the local pick up option at check out. If you have any issues feel free to contact us!

 

PAYMENT METHODS

 

We can accept the following tenders: Visa, Mastercard, American Express, Discover, Diner’s Club, Amazon Pay, Apple Pay, Meta Pay, Google 

Pay, Shop Pay, PayPal, Afterpay, & Klarna. 

 

DO YOU HAVE GIFT CARDS?

 

Of course, we do! You can purchase a physical gift card in store or an E-Gift Card online! Gift Cards are non-refundable and do not expire. Promotion codes can not be applied to the purchase of a Gift Card. 

 

HOW CAN I USE A BAILEY KATE E-GIFT CARD OR PROMOTION CODE?

 

When you start the checkout process click the button that says add a discount code or a gift card.

 

Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.